In the unlikely event that your item is faulty, please email our customer service team at email@example.com stating your order details and a photo of where your garment is faulty and we will email you back with a resolution.
Please check your tracking information to ensure you have not missed your delivery. Unfortunately we do not get updates if parcels are yet to be delivered or on hold but we can open a case with the courier if you are waiting longer than expected to get an update. Please contact us on firstname.lastname@example.org with your order details.
Unfortunately we do not deal with exchanges. You would need to return this back for a refund and then re order the size you need. Please follow the link here for further details on how to proceed