Free Shipping and Returns within UK. Free Returns within EU. We Ship Internationally. See Details


No Quibble 60-Day Returns Policy

At Walker and Hawkes, we pride ourselves on the quality of our service and always endeavour to meet the high standards we feel our customers deserve. As such, the garment you choose should arrive in pristine condition. Should this not be the case, or if you are not 100% happy with your purchase, then we offer the following terms and conditions for your satisfaction:

If your garments have been lost or damaged in transit, have arrived faulty, or are incorrect, please call us immediately (or within 48 hours of receipt) at +44 (0)121 769 1234. We will then arrange the best course of action to take.

If your product has developed a fault, please get in touch with us with your ‘Order ID’ number to hand. We can then discuss the preferred course of action that you would like us to take.

If you want to return a purchase to us for any other reason, we offer a No Quibble 60-day returns policy. All that we ask is that you please return the item unused, in its original packaging and a saleable condition. We recommend using a signed-for service, via a reputable courier, with adequate insurance to cover the item’s value. To facilitate a speedy refund, please include a copy of your receipt and state the reason for the return. You can find our returns address at the bottom of this page.

Please note that all refunds are applied once garment(s) are received (in original condition with tags).
As soon as we receive the goods in our warehouse, we will process your refund within 3-5 working days. If you wish to exchange, you may purchase the size you require from our store once the refund is received.

Please note that any original postage charge is not refunded when you return your order.

Your statutory rights are not affected by the above terms and conditions.

Holiday Returns: Any purchase made between 1st October and 24th December can be returned before 31st January, subject to our normal terms and conditions.

For UK mainland only, you can generate your free pre-paid label for your return.

Free returns in the EU and USA. Create a shipping label with Ezi returns.

Chargeable shipping label for rest of the world. Create a shipping label with Ezi returns.

See below for address for your location if you choose to ship the return yourself



Walker and Hawkes
39 Jervoise Street
West Bromwich
West Midlands
B70 9LY
United Kingdom


Ezi Returns – Walker and Hawkes
Industriestra 30
21394 Kirchgellersen


Global E-Commerce Experts – Walker and Hawkes
Ezi Returns
Rijnlanderweg 766 Unit H
2132 NM Hoofddorp


Ezi Returns – Walker and Hawkes
70 Avenue Jean Jaurès
Bagnères de Luchon

IFS – Ezi Returns – Walker and Hawkes Via delle Industria 58/A 20037 Paderno Dugnano Milano

DEVO Ezi – Walker and Hawkes
Calle Narcis Monturiol 41
29603 Marbella


MLT AB – Ezi Returns – Typsnittsgatan 11 – Att Walker and Hawkes
Uppsala 75454


Multisource, Lda. – Ezi – Walker and Hawkes
Estrada de Santo Antão, 9
IC2 – Pavilhão D
2440-901 Batalha


Retco – Ezi Returns – Walker and Hawkes
ul. Parzniewska 18 bud 2
05-800 Pruszków


Coll-8 Logistics – EZI – Walker and Hawkes
Unit 2, Baldonnell Business Park
D22 XK20


5401 NW 72nd ave
Miami FL 33166-4941

No3rd – Ezi – Walker and Hawkes 
10001 Boulevard Ray-Lawson
Anjou QC H1J 1L6


Active – Ezi – Walker & Hawkes
2/2-4 Federation Way
Moorabbin Airport
Mentone, 3194


BS2F – K206030 – Walker and Hawkes
Nakaku, Shinyamashita